THINK iT Services

Your business operations are only as efficient as your infrastructure.

THINK iT Solutions provides simple, streamlined and effective infrastructure and advanced infrastructure solutions to ensure that your business has the optimum base from which to build and run its operations.

Strategic Consulting

THINK iT Solutions consults on everything from information lifecycle management, infrastructure consolidation and virtualisation offerings through to server, storage and back-up architectures.

So, whether it’s time to review your IT strategy, evaluate new technology, design architecture, manage the deployment of new technology or understand IT best practice, we offer the independent, vendor-free advice needed to make your chosen business process a seamless one to achieve.

Infrastructure Solutions

With THINK iT’s assistance, our clients are guided, whether it be an entire project or a series of business enablers, equipping you with infrastructure, applications and services that enhance your ICT environment.

Some of THINK iT Solutions key strengths within these areas are:

Operating environments and messaging
Network design, operating system configuration, deployment, file and print, email, office communications and office-on-the-go.
Security
Network security, data warehousing and protection, data recovery, disaster recovery, secure communications, email content filtering and Internet content filtering
Storage
On-site and off-site warehousing solutions, information lifecycle management, management of information flow and critical data synchronisation to data vaults
Virtualisation
Server virtualisation, desktop virtualisation, application virtualisation and presentation virtualisation offerings, from both proprietary vendors and the open-source community
Routing and switching
Supplying integrated systems based on proven routing, switching, and security and communications solutions for unparalleled service performance, investment protection and end-user productivity
Service provider solutions
ADSL and high-speed Internet access, local and wide area network solutions, wireless LAN mobility, high-performance cable systems and fibre optics, microwave, open-source solutions, software as a service, and service provider license agreements
Software and hardware
Choosing the most appropriate technology offering to ensure effective operation of systems and organisation of relevant platforms, software licenses and management
IP Telephony
Providing benefits of converging voice and data over a single unified network

Whatever your needs, THINK iT Solutions can guide you through the infrastructure optimisation process – that will ultimately equip you with the infrastructure, applications and services that allow your IT system to operate more smoothly and cost-effectively.

Managed Services

THINK iT Solutions is able to manage every type of service we deliver, taking responsibility for selected IT services and administering the delivery of those services in their entirety whilst offering our clients 24-hour support through our dedicated call centre.

This managed element:

automates and consolidates IT requirements and reduces costs.
improves IT service levels by increasing security, availability and reliability.
increases the capabilities of IT - enabling organisations to work effectively.
reduces the effort required to manage, operate and maintain IT.

Professional Support - Service Desk

THINK iT Solutions dedicated support team is on hand to optimise your network, hardware, server or operating system infrastructure. We are also available for all of your in-house technical resources needs, providing 24-hour cover, permanent on-site staff, on-call staff and remote support with the expertise you require against a defined Service Level Agreement (SLA).

THINK iT Solutions’ Service Desk

Our service desk is staffed by knowledgeable, friendly and patient call centre agents who are contactable 24 hours a day, 7 days a week, 365 days a year. For telephone support, troubleshooting or network administration, clients can log a call by phoning 0861 iTHINK (484 465) or email: support@thinkit.co.za

THINK iT Solutions’ Finance Options

THINK iT Solutions can assist you in financing your IT infrastructure implementations with access to our financing partner network.